Frequently Asked Questions

Post your project with details and timeline. Verified local professionals submit offers through our TrueMarket™ System. Review all offers side-by-side, compare credentials and pricing, then choose the pro that's right for you. Your contact info stays private until you make your choice and only then is shared with your selected service professional.

Sort of! Nave requires a $5 deposit to post a job -- it's there to keep spammers at bay. But once your job is completed, your Nave-sourced professional will deduct $5 from your total bill. We know, it can seem annoying, but it is the best way to keep our fair system, well...fair. 

TrueMarket™ is our proprietary fairness engine powered by Nave's Trust Graph. It continuously learns from every job, every interaction, and every success, refining how fairness is measured and displayed.

Under the hood, TrueMarket™ is powered by the Trust Graph—a living data layer that tracks credentials, responsiveness, and reliability—the real signals that define trust. Your job details distill the total market of service professionals to the ones befitting your need and criteria.

Where review sites measure opinion, Nave measures truth. Pros compete on value, credentials, and reputation—not ad spend or paid placements. This levels the playing field for small businesses while giving homeowners honest, competitive, and local options.

Absolutely. Every professional on Nave has provided their information about insurance and licensing to the level of detail of their choice - allowing you to decide what is most comfortable and important to you.

Concierge Mode is our white-glove service where a dedicated project manager handles everything for you—from reviewing offers and making recommendations to coordinating schedules and ensuring quality. You approve the final decisions while we manage all the details.

No. Your contact information remains private until you choose a professional. Pros submit offers through the platform, and you review them at your own pace without pressure or unwanted calls. Nave will never sell your information...ever. But we do ask that you allow us to contact you with reminders via email, but it's totally ok if you want to opt out of that. Our whole belief is you should be in control, and that extends to emails from us too.

Right now, it's $39/month. That's it. No other fee, cut, percentage, membership...nothing. In due time, however, we'll be increasing that fee after our launch...so you may want to join our network before that happens.

You compete on the quality of your work, your availability, and your reputation, not on how much you spend on advertising. Our system gives every verified professional equal visibility, so small businesses can compete fairly against larger companies. Your skills matter more than your marketing budget.

Our verification process is straight-forward. We ask that you provide as much as you're comfortable with. Licensing, insurance, experience, location -- all of it. The more you add, the more the homeowner sees - and we believe that will help you gain their trust and business. But if you don't want to add that, totally up to you.

You work directly with the homeowner and handle payment as you normally would. Nave doesn't take a cut of your project fee. We are the conduit, not a cost. Join our network for $39/month and see what jobs you can earn.

Nave covers all home service categories including plumbing, electrical, HVAC, carpentry, painting, landscaping, roofing, remodeling, and more. Jobs range from emergency repairs to large-scale renovation projects. Nave has same day/next day jobs as well as ones that may not have a determined date of completion. It is a marketplace of everything, the scheduled and un-scheduled. It's built for all of the moments where your services are in demand.