Terms of Service

Last updated: February 2026

These Terms of Service are currently being finalized by our legal team. By using Nave, you agree to abide by the terms outlined below once published. In the interim, the following general principles apply:

1. Service Overview

Nave is a platform that connects homeowners with local service professionals. Nave facilitates introductions and does not directly perform any home services. Final pricing and service agreements are made directly between homeowners and service providers.

2. Homeowner Terms

Homeowners pay a $5 quality deposit when posting a job. This deposit is non-refundable once a match is confirmed. If no providers respond, the $5 is held as credit toward your next job. Homeowners may cancel at any time before a match is confirmed.

3. Service Provider Terms

Service providers pay a $39/month subscription fee to access the platform. Subscriptions are charged automatically after completing your profile. Failure to maintain an active subscription will result in immediate removal from new job visibility.

4. Conduct & Disputes

All users must conduct themselves professionally. Nave reserves the right to suspend or ban accounts that violate platform guidelines. Disputes are handled through our admin review process.

5. Limitation of Liability

Nave is a marketplace facilitator. We are not responsible for the quality, safety, or legality of services provided by service professionals on our platform. Full terms will be published by our legal team.

Full legal terms are being prepared by our legal counsel and will replace this placeholder. For questions, contact hello@joinnave.com.